Privacy Policy

1. Introduction

Welcome to creativeisleofman.com, operated by Quantuity Limited trading as Creative Isle of Man (“we”, “us”, “our”). We are committed to protecting and respecting your privacy in accordance with the Data Protection Act 2018 (Isle of Man) and related guidance published by the Isle of Man Data Commissioner.

2. Data Controller

Quantuity Limited (Isle of Man Company No. 133113C)
Registered office: 13 Cronk Cullyn, Colby, Isle of Man, IM9 4NQ
Isle of Man Data Commissioner registration no.: R823457
Contact email: [email protected]

3. What Personal Data We Collect

We collect personal data when you:

  • Contact us via our enquiry form: name, email address, telephone number, message content, and—if you tick the box—confirmation that you wish to receive news and brochure updates.
  • Download the Creative Trail Guide: name, email address, any additional fields you choose to complete, and—if you tick the box—confirmation that you wish to receive news and brochure updates.

4. How We Collect Your Data

  • Directly from you when you complete forms on our website (including ticking the “Please check here to receive news and brochure updates” box).
  • Automatically via cookies (please see our Cookie Policy for details).

5. How We Use Your Data

We will use your personal data to:

  • Respond to your enquiries and fulfil your requests.
  • Send you the Creative Trail Guide and any updates you have opted into.
  • Deliver news, marketing materials and brochure updates only if you have checked the opt-in box.
  • Improve our website, marketing and services.

We will not send you marketing communications unless you have explicitly opted in via the checkbox, and you may withdraw that consent at any time (see Section 11).

6. Legal Basis for Processing

Under the Isle of Man Data Protection Act 2018, we rely on the following legal bases:

  • Your consent, for sending the Creative Trail Guide and any news or brochure updates you have opted in to. You may withdraw consent at any time (Section 11).
  • Contractual necessity, to respond to enquiries and provide any services you request.
  • Legitimate interests, to analyse and improve our website and services, provided this does not override your rights.

7. Marketing Communications

If you have ticked the box to receive news and brochure updates, we will send you occasional emails about Creative Isle of Man news, events, and new editions of our brochure. You may withdraw your consent or unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any marketing email; or
  • Contacting us at [email protected].

8. Data Sharing and Disclosure

We will not share your personal data with any third party except:

  • Where necessary to comply with a legal obligation.
  • To our service providers who process data on our behalf (e.g. email delivery, website hosting), under strict confidentiality and Data Protection Act obligations.

9. International Transfers

Your data is stored and processed within the Isle of Man. If we ever transfer data outside the Isle of Man, we will ensure appropriate safeguards are in place (e.g. standard contractual clauses).

10. Data Retention

We will retain your personal data for no longer than is necessary for the purposes for which it was collected, typically:

  • Enquiry data (without opt-in): up to 2 years after last contact.
  • Enquiry data (with opt-in): until you withdraw consent or for a maximum of 5 years.
  • Guide downloads & opt-in consent: until you withdraw consent or for a maximum of 5 years.

11. Your Rights

Under the Data Protection Act 2018 you have the right to:

  • Access the personal data we hold about you.
  • Rectify any inaccuracies.
  • Erase your data (“right to be forgotten”).
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, or for any privacy-related query, please contact us at [email protected].

12. Complaints

If you are unhappy with how we process your data, you may lodge a complaint with the Isle of Man Data Commissioner at https://www.inforights.im

13. Changes to this Policy

We may update this Privacy Policy from time to time. The “Last updated” date below indicates when it was last revised. Your continued use of the site after changes indicates your acceptance.

Last updated: 11 July 2025